Norseman Travel was established in 1981 by Bruce Ruffman. Norseman Travel Ltd has grown to be one of the north east’s leading independent travel agents.
Our Business Services department employs six members of staff, combining with our retail department to turn over in excess of £6 million annually. We specialize in comprehensive travel arrangements, from Tube to First Class multi sector itineraries. Deploying the latest technology, we can furnish your business with a friendly, professional and efficient service, designed to meet the demands of the today’s business passenger.
Over the last three years, we have invested more than £150,000 in new technology, staff, and redevelopment of our offices. We now have one of the most modern travel management systems in the country. Consequently, we can provide you with detailed management report on your travel arrangements with us, whilst maintaining the flexibility to integrate with your purchase order system. A variety of different Management Reports can be provided by Alastair Ruffman, our Company Secretary and one of our Directors. He would be happy to discuss these with you, and come up with a comprehensive report that suits your requirements.
As well as ensuring that you have access to the established brand names, our independence means we can choose from thousands of reputable suppliers, ensuring that we can deliver on service, quality and price. All the staff’s PCs are linked permanently to the internet, allowing access to a huge range of products, and this, together with e-mail facilities ensures our clients are given prompt attention and the very latest information.
Among our clients are The Sage Group PLC, Sanderson Weatherall, Ernst and Young, Convergys Customer Management, Kilfrost, and many other leading firms, both local and national.
Our business travel team have more than eighty years of collective experience; Lisa, Sue, Trudie, Carol, Tracy, Karina, offer an efficient and friendly service. The team work Monday to Friday, between 9.00 and 5.30, however, our office is staffed until 2.00 on Saturdays should you have any urgent requests.