I want to put on the record how grateful I am for the way in which you and all your colleagues at the Alnwick office have handled the sale of my late mother’s house, from initial valuation to successful completion today.
I have greatly appreciated the positive attitude, frequent and courteous communication, helpful advice and professionalism you have all shown throughout a process longer than anyone anticipated. The house paperwork also unexpectedly threw up complications, such as various covenants, which also needed careful handling. I always felt confident that you were persevering and would get a good result in the end, and so it proved. The service provided went beyond what I was expecting.
I will be recommending the firm to friends when relevant.
Thank you again,