The tasty rewards of sales progression!
Sanderson Young place a great importance on sales progression, so that once a sale is agreed by our negotiators each individual case is looked after right through to completion. We have designated sales progression experts at Sanderson Young who focus their efforts entirely on liaising with mortgage lenders, solicitors, surveyors and the entire sales chain, making sure everything is running smoothly and therefore we experience very few fall throughs.
We were, therefore, delighted for our efforts to have been recognised, where both the buyers and sellers thanked us for our hard work in progressing with the sale of a property in Gosforth.
On completion Sheila Fleming, our Sales Progression manager, received a lovely email from the buyers:
“Dear Sheila
Now, finally, our purchase was completed and we collected the keys. Here, once again, Aiping and I would like to extend our heartfelt thanks to you and your staff who helped the purchase for your professionalism, your friendly attitude, your patience with us. We will not hesitate to recommend you to any of our friends who might need your services in the future.
Again, thank you very much for everything!
With our best wishes
Aiping and Yang”
The sellers of the property then went a step further, presenting us with a beautiful (and extremely tasty!) homemade cake for us all to share in the Gosforth office.
It is essential to understand the importance of your agent going that extra mile for you on a personal basis to progress a sale to its full potential. We know that by dealing with lower stock levels we can focus on exceptional customer service in all areas of the company, from the first instruction right through to completion.
